Exceed our customers’ expectations in the design and production of our Fersa branded bearings.
Fersa Mission 2012:
2012
will be another year of operational excellence. We will exceed our customers’
expectations with continued improvements in efficiency and productivity,
ensuring the total quality of our products and on time delivery. The Fersa
Style will continue to be the driving force in all our actions.
Fersa style:
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·
Passion for quality in everything we do.
·
Ethical behavior in our work.
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·
Team-work to reach our goals.
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·
Sense of urgency in our actions.
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·
Total commitment to the customer.
Fersa way:
-
·
The
Customer should never wait
·
Continuous
improvement
-
·
Innovate
in all areas
-
·
Importance
of Teamwork
-
·
Look
for new Ideas, inside and outside
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·
Implement
good ideas quickly
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·
Continuous
learning
-
·
Robust
processes
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·
Be
part of the solution and not the problem
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·
Communicate
effectively to everyone
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·
Learn
from
mistakes
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·
Celebrate success
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·
Polite
when treating others
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·
Order
and Cleanliness
-
·
Transfer
knowledge internally
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·
Take
care of the assets
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·
Measure,
Evaluate and give Feedback
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·
Attention
to detail
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·
In
decisions, include all people involved
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·
Treat
others as you like to be treated
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·
Passion
for our products
-
·
Enjoy
your work
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·
Each
one of us represents all of Fersa